
Difficult Conversations
Tác giả: Bruce Patton, Douglas Stone, Sheila Heen
NXB: Penguin
Định dạng: Paperback
ISBN: 9780670921348
Danh mục: Self-Help
Giá: 399.000 ₫
What this book is about Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, D…





